FAQS
WHERE IS YEMAYA COLLECTIONS LOCATED?
Yemaya collections is based in West Cornwall.
DO YOU HAVE A STORE?
We don't have a shop - our collections are also sold through a number of stockists throughout the UK as well as online and at craft markets - keep an eye on our calendar for upcoming market dates.
DO YOU POST INTERNATIONALLY?
Yes we do! Just visit our delivery page for further details.
I HAVE MULTIPLE DISCOUNT CODES - CAN I USE THEM ALL?
We only allow one discount code to be used at a time - we do not allow discount stacking of any kind.
DO YOU DO BESPOKE/CUSTOM ORDERS?
Yes! We love designing and creating, so just get in contact. and we can start designing together.
WILL MY PIECE BE PERFECTLY ROUND & POLISHED?
No! Our designs use a mixture of hand collected and cultured sea glass. Each piece of sea glass has been shaped individually and is totally unique. Your piece may have small imperfections - the odd small scratch or dent - but that's all part of the charm and part of it's story.
CAN I PERSONALISE A DESIGN?
Of course that's the beauty of the pieces they can be easily customised. Just get in touch!
THE ITEM I WOULD LIKE TO ORDER IS OUT OF STOCK, CAN I STILL ORDER ONE?
No problem - you can indeed! It may take a little longer than normal to get to you, but just get in contact and we will get one made for you!
I AM INTERESTED IN BECOMING A WHOLESALE STOCKIST - DO YOU HAVE A PRICELIST?
We are always interested in collaborating with new stockists - please get in touch and tell us a little more about your store and your ethos and we will get back to you.
I WOULD LIKE TO BECOME A YEMAYA BRAND AMBASSADOR - HOW DO I APPLY?
We love to hear from adventurous, outdoor loving ladies who would love to become part of the Yemaya brand - drop us a line with a bit about yourself, why you think you would be an awesome Yemaya ambassador & be sure to include your social media links and we will get back to you right away.
WHAT IS THE BEST WAY TO LOOK AFTER MY YEMAYA PIECE?
All of our designs are made from sterling silver and sea glass. Although they have been rigorously tested in many outdoor environments, they do need to be treated with a little care! Sterling silver is prone to tarnishing over time, especially with exposure to chemicals e.g. suncream. We recommend giving all pieces a regular clean with a silver polish cloth to keep them looking fresh.
HOW CAN I KEEP UP TO DATE WITH ALL THE LATEST YEMAYA NEWS?
Be sure to subscribe to the newsletter to be the first to hear of our latest news & offers. We regularly update our facebook & instagram pages, as well as our blog so you can easily be kept up to date!
MY QUESTION IS NOT HERE - HOW CAN I ASK IT?
Just drop us a line via our contact page or email info@yemayacollections.com and we will get back to you right away.